Working in pharmaceutical production

Frédérique DUFFRAISSE, Quality Control Technician, and Romain CRUPEAUX, Line Operator, talk to us about their jobs in production at Europhartech:

I’m proud when I go home and I’ve released a product that I’m absolutely sure will be of the highest quality for our customers.

Frédérique DUFFRAISSEQuality Control Technician

My job is to control the quality of the products we manufacture so that they comply fully with the standards set by the relevant authorities and so that we can market products that are safe, effective and of impeccable quality.

Quality control is a cornerstone of the production of medicines and healthcare products. It comes into play once the products have been developed by the R&D department. We check everything that comes into the factory: products, packaging items (i.e. the packaging for our products) and, of course, all the raw materials we need to manufacture our products. Once we have validated the conformity of these products, they go into production. Quality control then validates the conformity of the finished products one last time before they go to market.

We also intervene throughout the life of the product, i.e. we keep part of our products to monitor them over time. We store them in somewhat extreme conditions to check that they don’t deteriorate excessively and that when they expire, the quality and efficacy are still optimal for use. My work is constantly evolving as a result of technological innovations: new galenic forms, new analytical techniques, etc. And we’re always asking more of our products: more tests, more precision in our analyses, etc. As a result, there’s no such thing as routine, there’s never a dull moment and it’s really challenging and motivating.

What’s essential for me in my job is teamwork. You can’t work on your own; we all need each other to achieve the same goal: satisfying our customers. I’m proud when I go home and I’ve released a product that I’m absolutely sure is of the highest quality for our customers. Dômes Pharma is a very dynamic group with big ambitions. The Group’s objective has always been to find solutions to problems encountered in the field by vets and pet owners that the big laboratories are not interested in. That makes it a very bold group.

In my job, I feel good, I feel proud, I like making these medicines for the well-being of the animals.

Romain CRUPEAUXLine Operator

I started 2 and a half years ago at Dômes Pharma as a temporary production worker for 3 months. Then I was taken on as a line operator, and with experience I moved up to line manager to manage this famous production line in the liquid zone.

What I like about this job is that there are huge responsibilities. You have to be very attentive, vigilant, very manual, very technical. It’s a really all-round job. This line that I manage encompasses several lines in one. I’m responsible for manufacturing and packaging, right through to boxing. What I also like is the autonomy I can show in this job.
In my job, you have to be very serious, because there are animals behind me who need these medicines to be cured.

I also really appreciate the trust the Group has placed in me, because at the moment I’m the only one who knows how to manage this line. What’s more, I’d be very interested in training other people to do the same job, so that they can discover the position and the benefits of the job, and so that I can develop myself.
In my job, I feel good, I feel proud. I simply love what I do. I like making these products for the well-being of the animals, especially as I live with animals myself on a daily basis.

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